A Short course in Human Relations

• the 6 most important words:" I admit I made a mistake"
• the 5 most important words:" you did a good job"
  
• the 4 most important words:" what is your opinion"
  
• the 3 most important words:" if you please"
  
• the 2 most important words:" thank you"
  
• the 1 most important words:" we"
• the least important word :" I"